The AAA training program
Just graduated and still searching?
At AAA, you curate the playlist of your career yourself. During our 18-month academy program, you will work on various projects, receive training, and together we will discover where your strengths truly resonate.
As an Order Entry Academic, you play a crucial role in the order processing workflow, ensuring everything runs smoothly. You are the primary point of contact for customer orders, working accurately and efficiently to exceed our customers’ expectations.
What will you be doing?
In this role, you are responsible for:
- Receiving and entering customer orders into our system with an eye for detail and precision.
- Checking order details and customer information to ensure everything is correct.
- Communicating with customers to resolve ambiguities and answer questions.
Why this suits you
You are a real go-getter with a service-oriented mindset. With your strong communication skills and attention to detail, you ensure flawless order processing and a smile on our customers’ faces.
Are you accurate, customer-oriented, and do you want to contribute to a smooth billing process? As a Billing & Invoicing Academic, you are responsible for preparing correct invoices and supporting customers with their inquiries. You are the linchpin in the financial process, ensuring flawless administration.
What will you do?
In this role, you are responsible for:
- Preparing and sending invoices to customers according to agreed deadlines.
- Checking invoices for accuracy and completeness to prevent errors.
- Answering customer questions about invoices and ensuring professional handling.
Why this suits you
You work accurately and have a proactive attitude. With your customer-focused approach and eye for detail, you ensure that billing processes run smoothly and customers remain satisfied.
Are you customer-oriented, solution-minded, and passionate about delivering excellent service? As a Customer Care Consultant within the Order-to-Cash chain, you are the link between our customers and internal processes. You ensure every step in the chain runs smoothly and that customers feel heard and helped.
What will you do?
In this versatile role, you are responsible for:
- Supporting customers with questions regarding orders, invoices, and payments.
- Monitoring and optimizing processes within the Order-to-Cash chain to guarantee efficiency.
- Resolving customer issues by collaborating with various internal departments, such as Order Entry, Billing, and Collections.
- Proactively communicating with customers about the status of their orders and payments.
Why this suits you
You are a strong communicator, think in terms of solutions, and have a sharp eye for detail. With your customer-oriented approach
Are you accurate, analytical, and ready for a dynamic challenge in the financial world? As a Cash Application Academic, you play an essential role in the financial process and contribute to a flawless cash flow within our organization.
What will you do?
In this role, you are responsible for:
- Allocating incoming payments to the correct invoices, ensuring everything is processed accurately and on time.
- Processing and recording payments in our financial system with an eye for detail.
- Resolving payment discrepancies, where you analyze problems and find solutions.
Why this suits you
You have a sharp eye for detail and are not afraid to tackle challenges. With your analytical skills and structured approach, you ensure the financial administration is in tip-top shape.
Are you a strong communicator, solution-oriented, and do you want to play a key role in managing financial processes? As a Collector, you ensure that overdue payments are handled and you build sustainable customer relationships.
What will you do?
In this challenging role, you are responsible for:
- Managing collection processes to handle overdue payments efficiently.
- Maintaining contact with customers to arrange payment plans and find solutions.
- Collaborating with legal departments for the escalation of complex cases.
Why this suits you
You are a strong communicator and know how to approach customers professionally. With your problem-solving abilities and powers of persuasion, you work effectively to reduce outstanding balances.
