{"id":3372,"date":"2025-07-24T12:18:52","date_gmt":"2025-07-24T12:18:52","guid":{"rendered":"https:\/\/aaa.be\/never-overdue-podcast-no-16\/"},"modified":"2026-05-21T10:08:43","modified_gmt":"2026-05-21T10:08:43","slug":"never-overdue-podcast-no-16","status":"publish","type":"post","link":"https:\/\/aaa.be\/fr\/never-overdue-podcast-no-16\/","title":{"rendered":"Never Overdue. – Podcast n\u00ba 16"},"content":{"rendered":"\n

\u00ab L\u2019humain fait la diff\u00e9rence en gestion du cr\u00e9dit \u00bb<\/h2>\n\n

Dans ce nouvel \u00e9pisode :<\/strong><\/p>\n\n

Dans cet \u00e9pisode, Jan Van Langendonck<\/strong> rejoint Jean Paul Van Damme<\/strong> pour une conversation \u00e0 c\u0153ur ouvert sur le leadership, la gestion du personnel et l\u2019\u00e9volution du credit management au cours des 20 derni\u00e8res ann\u00e9es.<\/p>\n\n

Jan, manager de transition chevronn\u00e9 ayant travaill\u00e9 notamment chez LeasePlan, Sligro et CBR, partage son approche pour renforcer les organisations, r\u00e9tablir les processus et, surtout, remettre les collaborateurs en mouvement.<\/p>\n\n

Jean Paul et Jan vous plongent dans la r\u00e9alit\u00e9 des \u00e9quipes de cr\u00e9dit en 2025, o\u00f9 l\u2019IA fournit les outils, mais o\u00f9 l\u2019humain fait toujours la diff\u00e9rence.<\/p>\n\n

\u00c9coutez l\u2019\u00e9pisode complet, \u00e9galement disponible sur Spotify, et gardez toujours une longueur d\u2019avance !<\/a><\/p>\n\n

\n
Regarder sur YouTube<\/a><\/div>\n\n\n\n
Never Overdue sur Spotify<\/a><\/div>\n\n\n\n
Never Overdue sur Apple Podcasts<\/a><\/div>\n<\/div>\n\n

Pourquoi vous ne devez pas manquer ce podcast<\/h2>\n\n

Manager de transition versus manager permanent : la vitesse est primordiale<\/strong><\/h4>\n\n

Les managers de transition sont rarement appel\u00e9s quand tout roule comme sur des roulettes. Ils arrivent souvent dans des situations chaotiques : \u00e9quipes perturb\u00e9es, chiffres manquants, processus flous. Jean Paul utilise une m\u00e9taphore forte : \u00ab ce n\u2019est pas le veau qui s\u2019est noy\u00e9, mais celui qui a d\u00e9j\u00e0 \u00e9t\u00e9 assomm\u00e9 avant m\u00eame de couler. \u00bb En tant qu\u2019int\u00e9rimaire, vous n\u2019avez pas le temps<\/em> d\u2019observer pendant des mois. D\u00e8s les deux premi\u00e8res semaines, vous devez d\u00e9j\u00e0 marquer la diff\u00e9rence. Jan commence toujours par deux \u00e9l\u00e9ments : des chiffres clairs et des r\u00f4les pr\u00e9cis. <\/p>\n\n

\"\"<\/figure>\n\n

Jan utilise la r\u00e8gle des 80\/20<\/strong> pour rester concentr\u00e9 et r\u00e9aliser rapidement des victoires imm\u00e9diates (\u00ab quick wins \u00bb), sans se noyer dans les donn\u00e9es. Pour lui, tout repose sur un leadership visible, le gain de confiance, ainsi que l\u2019identification et la verbalisation des r\u00e9sistances. <\/p>\n\n

Le leadership sous pression : l\u2019effet sandwich<\/strong><\/h4>\n\n

Les credit managers se retrouvent souvent \u00ab pris en sandwich \u00bb : la pression d\u2019en haut (objectifs, cibles, r\u00e9organisations) et les tensions au sein de l\u2019\u00e9quipe (diff\u00e9rences de motivation, de comp\u00e9tences ou de confiance). Jean Paul compare cela \u00e0 \u00ab la saucisse dans le hot-dog avec du ketchup et de la choucroute. \u00bb <\/p>\n\n

Jan parle ouvertement de la mani\u00e8re de g\u00e9rer la diversit\u00e9 au sein d\u2019une \u00e9quipe en tant que manager de personnes. Il identifie quatre types de profils : <\/p>\n\n

    \n
  1. Sait faire et aime le faire<\/em> \u2013 laisser faire.<\/li>\n\n\n\n
  2. Ne sait pas faire et ne veut pas le faire<\/em> \u2013 la cat\u00e9gorie la plus difficile.<\/li>\n\n\n\n
  3. Ne sait pas faire mais veut apprendre<\/em> \u2013 investir.<\/li>\n\n\n\n
  4. Sait faire mais sabote d\u00e9lib\u00e9r\u00e9ment<\/em> \u2013 agir fermement.<\/li>\n<\/ol>\n\n
    \"\"<\/figure>\n\n

    Le leadership, surtout dans un r\u00f4le temporaire, demande de l\u2019\u00e9quilibre : suffisamment d\u2019empathie, mais aussi l\u2019audace de d\u00e9cider. Et ce, avec impact, sans cr\u00e9er de chaos. <\/p>\n\n

    Les soft skills l\u2019emportent sur les outils<\/strong><\/h4>\n\n

    L\u2019IA, l\u2019ERP et l\u2019automatisation ont \u00e9limin\u00e9 une grande partie du travail manuel du processus de cr\u00e9dit. Mais cela ne signifie pas que le travail est devenu plus simple. Les chiffres arrivent plus vite que jamais \u2013 mais que disent-ils ?<\/em> Et comment transmettre cela aux ventes, au client ou au CFO ?<\/em> <\/p>\n\n

    Jean Paul et Jan soulignent que le credit management est aujourd\u2019hui une fonction de liaison<\/strong> : entre les ventes et la finance, entre l\u2019outil et la d\u00e9cision, entre la relation client et la tr\u00e9sorerie.<\/p>\n\n

    \"\"<\/figure>\n\n

    Jan plaide pour des processus aux limites claires<\/strong>, des \u00e9quipes responsabilis\u00e9es<\/strong> et des outils qui soutiennent les flux au lieu de les frustrer<\/strong>.<\/p>\n\n

    \u00c0 propos de notre invit\u00e9 :<\/h2>\n\n

    Jan Van Langendonck<\/a> a commenc\u00e9 sa carri\u00e8re en comptabilit\u00e9, mais a trouv\u00e9 sa v\u00e9ritable passion dans la direction de personnes et la construction d\u2019\u00e9quipes de cr\u00e9dit performantes.Apr\u00e8s des postes fixes notamment chez LeasePlan et CBR, il s\u2019est lanc\u00e9 comme ind\u00e9pendant et est devenu un manager de transition tr\u00e8s sollicit\u00e9 en finance et cr\u00e9dit.<\/p>\n\n

    Son approche ? Humaine, fine dans l\u2019analyse et toujours tourn\u00e9e vers le progr\u00e8s. <\/p>\n\n

    \n

    \u00ab On ne peut pas am\u00e9liorer le flux de tr\u00e9sorerie sans impliquer les collaborateurs. Et on ne construit pas une \u00e9quipe sans un processus clair. \u00bb<\/em><\/p>\n<\/blockquote>\n\n

    \n
    En savoir plus sur AAA<\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

    \u00ab L\u2019humain fait la diff\u00e9rence en gestion du cr\u00e9dit \u00bb Dans ce nouvel \u00e9pisode : Dans cet \u00e9pisode, Jan Van Langendonck rejoint Jean Paul Van Damme pour une conversation \u00e0 c\u0153ur ouvert sur le leadership, la gestion du personnel et l\u2019\u00e9volution du credit management au cours des 20 derni\u00e8res ann\u00e9es. Jan, manager de transition chevronn\u00e9 […]<\/p>\n","protected":false},"author":1,"featured_media":3859,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_angie_page":false,"page_builder":"","footnotes":""},"categories":[30],"tags":[],"class_list":["post-3372","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-podcast"],"yoast_head":"\nNever Overdue. - Podcast n\u00ba 16 - AAA<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/aaa.be\/fr\/never-overdue-podcast-no-16\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Never Overdue. - Podcast n\u00ba 16 - AAA\" \/>\n<meta property=\"og:description\" content=\"\u00ab L\u2019humain fait la diff\u00e9rence en gestion du cr\u00e9dit \u00bb Dans ce nouvel \u00e9pisode : Dans cet \u00e9pisode, Jan Van Langendonck rejoint Jean Paul Van Damme pour une conversation \u00e0 c\u0153ur ouvert sur le leadership, la gestion du personnel et l\u2019\u00e9volution du credit management au cours des 20 derni\u00e8res ann\u00e9es. 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